Last Updated: July 17, 2026
Welcome to Urban Tours! These Terms of Service (“Terms”) govern your access to and use of the Urban Tours mobile application, website, and related services (collectively, the “Service”). By accessing or using our Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account, downloading our app, or using our Service, you agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, you may not use the Service.
2. Use of the Service
Urban Tours provides interactive tours and puzzle experiences.
- Eligibility: You must be at least 13 years old to use the Service.
- Safety: You agree to remain aware of your surroundings, abide by all local laws and pedestrian traffic rules, and use common sense while navigating physical locations during a tour. Urban Tours is not responsible for any injuries or accidents that occur while using the app.
- Account Registration: To access certain features (like leaderboards), you need to register for an account. You are responsible for safeguarding your password and all activities that occur under your account.
3. User Conduct
You agree not to:
- Use the Service for any illegal or unauthorized purpose.
- Interfere with or disrupt the Service or servers.
- Attempt to hack, reverse engineer, or exploit the app or its puzzles to gain an unfair advantage on the leaderboard.
- Submit false, misleading, or inappropriate content.
4. Intellectual Property
All content, features, and functionality of the Service—including but not limited to puzzles, text, graphics, logos, and software—are the exclusive property of Urban Tours and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
5. Termination
We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice or liability, for any reason, including if you breach these Terms.
6. Disclaimer of Warranties
The Service is provided on an “AS IS” and “AS AVAILABLE” basis. Urban Tours makes no warranties, expressed or implied, regarding the accuracy, reliability, or availability of the Service.
7. Limitation of Liability
In no event shall Urban Tours, nor its directors, employees, partners, agents, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.
8. Changes to Terms
We may modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the “Last Updated” date. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.
9. Contact Us
If you have any questions about these Terms, please contact us at support@urbantours.com.